1wim Casino & Sportsbook Data Care
This page describes what we collect when you use 1wim and how we keep that data protected. We collect personal information—email, name, national ID, proof of address—to verify your account and comply with anti-money-laundering law. We also collect transaction data (deposits, withdrawals, bets, game results) to maintain your account history and settle disputes. We do not sell your data to third parties, and we do not use it for marketing outside 1wim.
Our 1wim servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of server location. We encrypt sensitive data in transit and at rest. We limit access to your data to 1wim staff who need it to operate your account, process your withdrawal, or investigate a dispute. We retain your data for as long as your account is active, plus a retention period for legal and compliance purposes.
This policy covers data collection, use, storage, third-party processors, your rights, cookies, and how to contact us. If you have questions about how we handle your data on 1wim, email our support team or use the contact form at the end of this page.
What We Collect and How We Use It on 1wim
We collect your email address, full name, date of birth, national ID number, and proof of address (utility bill or bank statement) during account registration and verification. We use this data to verify your identity, comply with anti-money-laundering and know-your-customer regulations, and prevent fraud. We do not share this data with third parties except where required by law (e.g., financial regulators, law enforcement).
We collect transaction data automatically when you use 1wim. This includes deposit amount and method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), withdrawal amount and destination, bet details (match, market, stake, odds), game results, and account balance changes. We use this data to maintain your account history, settle disputes, detect fraud, and comply with financial reporting obligations. Your transaction history is visible to you in your 1wim account dashboard anytime.
We collect device and usage data when you access 1wim. This includes your IP address, device type (phone, tablet, desktop), operating system, browser type, and pages visited. We use this data to diagnose technical issues, prevent fraud, and improve our platform performance. We do not use this data to track you across other websites.
We do not sell your data
Our 1wim platform does not sell, rent, or lease your personal data to third parties for marketing purposes. We share data only where required by law or to operate your account.
We collect location data only if you grant permission on your device. We use location data to enforce geo-restrictions—our services are available only where local law permits. If you deny location permission, 1wim may restrict certain features, but you can still access most of the platform.
Our 1wim Data Protection and Your Rights
We encrypt your data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. Our 1wim servers are hosted with industry-standard security practices, including firewalls, intrusion detection, and regular security audits. We limit access to your data to 1wim staff who need it to operate your account, process your withdrawal, investigate a dispute, or comply with law.
We retain your personal data for as long as your 1wim account is active. After you close your account, we retain data for a legal retention period (typically 5–7 years) to comply with financial and tax regulations. We delete data after the retention period expires, except where we are required by law to retain it longer.
We use third-party processors to operate 1wim. These include payment processors (to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers (to store your data), and analytics services (to measure platform performance). We require all third-party processors to sign data-protection agreements and apply the same security standards we do. We do not allow them to use your data for their own purposes.
You have the right to access your data anytime by logging into your 1wim account. You can download your transaction history, view your personal details, and request corrections. You have the right to request deletion of your account and associated data, subject to legal retention obligations. You have the right to object to certain uses of your data. To exercise these rights, contact our support team via email or the form below.
Key takeaways
- We collect email, name, ID, and proof of address for account verification and compliance.
- We collect transaction data (deposits, withdrawals, bets, results) to maintain your account history.
- We encrypt data in transit and at rest; access is limited to staff who need it.
- We do not sell your data to third parties for marketing.
- We retain data for as long as your account is active, plus a legal retention period.
- You can access, correct, or request deletion of your data anytime.
We use cookies on 1wim to remember your login session, store your preferences, and measure platform usage. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, but some 1wim features may not work properly without them. We do not use cookies to track you across other websites.
Our 1wim privacy policy may change from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of 1wim after a policy change constitutes your acceptance of the new policy. If you do not agree with a change, you can close your account and request deletion of your data.
If you have questions about how we handle your data on 1wim, or if you want to exercise your rights, contact us using the form below or email our support team. We respond to data-protection requests within 30 days. If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data-protection authority.